Privacy and Security

All credit card payments are handled securely by the Payment Express Gateway so you can be sure your information is safe.

Collection, Use, Storage and Disclosure of Personal Information

When you order a product or service from Long Island we collect some personal information from you, such as your name, address, and other billing details. Long Island only collects and holds this personal information for the purposes of the products and services we provide to you.

The personal information collected will only be used by us or disclosed by us (to, for example, postal organisations) for the purposes of supplying or promoting our products and services to you or otherwise as permitted by the Privacy Act 1993 or other law. Such uses include administering your account, improving our customer services, informing you or contacting you regarding our products and services, special offers, publications and promotions.

Any personal information you give us will be kept secure and held by us in accordance with the Privacy Act. You can access any personal information held by us and request us to correct it if it is wrong. Please help us to keep your personal information (including your contact details) up-to-date by informing us of any changes. We will only retain the personal information for as long as is necessary to provide you with our products or services.

While Long Island endeavours to ensure that personal information is protected at all times, to the extent allowable by law it accepts no liability for any loss, misuse, unauthorised access or disclosure, alteration or destruction of any personal information supplied to us.

If you have any questions or complaints in relation to your personal information please contact us on 0800 23 43 53.